About

The Newborn Care Agency is owned by Joanna Briese. Joanna is an experienced Postpartum Doula and Newborn Care specialist and has vast experience with infants and newborns including preemies, medically fragile babies, twins and triplets. She has worked with various family types and parenting styles and is familiar with everything baby!

At The Newborn Care Agency we have pre-screened, professional and experienced Postpartum Doulas and Newborn Care Specialists to help you on your journey of becoming a parent. Our providers are available for daytime or overnight care and we also offer 24/7 or live-in services. We serve the entire San Francisco Bay Area including the North Bay, East Bay, South Bay/Peninsula and San Francisco as well as Los Angeles, Orange County, San Diego and Denver Metro Area. Most of our providers charge between $30-45/hour and The Newborn Care Agency charges a 20% referral fee based on any hours you book with our providers. We also have a non-refundable $150 registration fee to get started. Click Here to get started!

Frequently Asked Questions

Do you place baby nurses?

 

Baby nurse is an antiquated term and legally cannot be used unless the person is a registered nurse. Many agencies and clients still use this term but we do not use it for liability purposes and we also do not want to misrepresent our providers (who are usually not RN’s and do not provide medical services). Our Postpartum Doulas and Newborn Care specialists provide very similar services to a “baby nurse” we just use different terms to describe our providers so we can legally and accurately represent our candidates.

 

What is the difference between a Postpartum Doula and Newborn Care Specialist?

 

At The Newborn Care Agency we group our Postpartum Doulas (Doulas) and Newborn Care Specialists (NCS) into the same category. We encourage our providers to do both courses as we think it is beneficial to have a well rounded provider that is knowledgeable about newborns as well as assisting the family during the postpartum period. The main difference between the two is that NCS usually focus more on baby care where a Doula focuses more on caring for mom and the whole family. However, most of our providers are happy to help in both capacities and customize their services for your families needs and wants. If you have a specific request for either a Doula or NCS we are happy to accommodate that however we encourage you to define your requests by what services you are looking for so you can interview a variety of personality types and individuals and make your choice based on who meshes best with your family rather than just basing it off the training they have taken.

 

What type of screening do you do with your providers?

 

All of our Postpartum Doulas and Newborn Care Specialist are carefully screened and our process includes the following:
1. Personal Interview
2. Application with the company to gather personal information including experience and qualifications
3. Reference checks with at least 2 families the provider has worked for as a Doula or NCS
4. Background checked
5. Verification of current CPR and First Aid
6. Verification of eligibility to legally work in the US
This screening process is all included in our $150 registration fee and the candidates are screened before they begin work.

 

What if we don't know what kind of schedule we want or want our provider to be flexible?

 

We are happy to accommodate a flexible schedule. Most of our providers will need a general time frame you will need care (for example, 1 month or 3 months) so they can block off their schedule for you. Some providers prefer a set schedule but we do have some that are willing to be available/flexible to change the schedule as needed to meet your needs. We also have temp or fill-in providers available if you just need a couple days here and there.

 

What is your fee for placing a Postpartum Doula or Newborn Care Specialist?

 

We charge a non-refundable $150 registration fee to get started and give you access to our database. From there we can set up interviews and send you profiles of available providers. All services are based on a 20% referral fee and billed monthly based on the hours you book with our providers.

 

What if my provider is sick or unavailable for some reason?

 

We would be happy to send a fill-in or another provider if your regular person is not available. Please give us as much notice as possible to ensure availability.